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UPDATE: This post is now out of date. Please go to this new post instead: Where can I get help on Pinterest?
Pinterest has added a contact form. It’s at the bottom of the main help page. Help is the first option on the About drop-down menu.
Under the Contact Us heading is a bar that says, “What do you need help with?“. Click on the small arrow after the question on that bar to select a subject. The current subjects are: suggestions, account/registration, pinning, bugs, spam/abuse and other.
Some of the subjects trigger a list of related tips to show below the box. Type your message in the box and click send. One of the subjects has to be selected and something has to be in the message box before the send button is active.
The following email addresses to reach Pinterest are still listed under the Pin Etiquette section of the help page.
- Suggestions: hi@pinterest.com
- Bugs: bugs@pinterest.com
- Help: help@pinterest.com
They occasionally make announcements on their facebook page and twitter account, but they don’t currently seem to be answering any questions or even reading the questions and comments.
My boards are at debsanswers; I am debsanswers most places. If you can’t find me someplace, just ask, maybe I’m not there yet.
You can see all of my Pinterest posts here: Category Pinterest
Deb's Answers 
I really hope they answer the “help” problems. I have still yet to hear from anyone at pinterest in regards to a issue that I have had ongoing for over a month. I have sent 4 emails during this time to all contact emails they have listed, not one person has every got back in touch with me. I understand they have a lot of people joining, but I would think they would try the best they can do with customer service. I could understand if I only sent one email to one email contact but to send them to all three!!! As of now I have to rate a zero so far on ANY response from pinterest for a issue you might have.
I really hate to hear that. It’s such a great site, I hope they get their act together soon. I thought adding this contact form was an improvement, but it won’t help if they’re not responding.
Thank you, I really hope so because I love pinterest. I enjoy getting so many ideas for Diy and all the pins. I would just like to see all the people not just the first 30 people who follow me and check out their pages.
My problem is somehow I keep getting all this “porn” on my Pinterest page and no matter what I do to “unfollow” and block, they just keep coming. I’m so upset by this and am probably going to have to deactivate my page. It’s disgusting that Pinterest does not give you the capacity to totally block this sort of thing. It’s gotten out of hand and I have no idea how it got started with my page. I’m embarassed to have “friends” see what’s coming up and don’t know what to do anymore but cancel. Any suggestions? I’ve tried every way to contact them but no response.
What do you mean by “on your page”? Your friends don’t see your feed. If you aren’t pinning them they won’t be on your boards.
Well, that’s good anyway I guess! I thought that any of my “followers” would see these pins. I am NOT pinning them, I’m trying to “report” each and every one I get, but they keep coming. I make sure I go to their page and “unfollow” but it doesn’t seem to make a difference. Last night there were 53 of them between a handful of legit ones that I do follow. It’s disgusting to have to go through all of t hem. I’m so disappointed. But thank you so much for getting back to me. My girsl (27 and 29) have tried to go into all sorts of filters for me to get it stopped/blocked but it doesn’t matter. Has Pinterest “ever” acknowledged this problem? Seems there are quite a few others who this happens to…..
Are you sure they’re not coming from a group board? I would check any group boards you’re following.
That’s the sad part. My girls suggested that and we did, but they still are coming.
Are they showing up under your list of following? What does it do when you click unfollow?
There are 192 followers I’m suppose to have. Even though I’ve “unfollowed” each and every one of them, it still says that I have 192 followers. So…..how are these same sites (persons) I’ve unfollowed still able to post to my pinterest?
You have to look at the following, not the followers. Followers are the ones that are seeing your pins in their feed. The pins that show in your feed come from the people and boards that you are following.
Maybe you are only following some of their boards instead of all of them. Go to your page of following. If it says follow instead of unfollow, you aren’t following all of their boards, so you need to go to that user’s boards and click on unfollow on any boards you don’t want.
I guess I never look at my followers from the site. I just use the links from the email notices when someone follows me, likes my pin or repins my pin. I go through their boards then to decide what to follow. Mostly I follow individual boards.
Yes, I figured that out later on. At first I would just delete all the pinterest from my email without clicking on the ones that started following me. Oh well, I now view my email closer and do what you are talking about doing.
Thank you again for all the helpful information.
Hi Deb,
My girlfriend loves the Pinterest website and has been waiting to be invited to me a member so she can contribute. Do you know how to speed up the invitation process?
Thanks
-Wes
Does she or you know anyone that already has an account? Everyone can invite their friends; all they need is her email address.
i recently got invited to pinterest but i dont have a facebook or twitter account and it wont let me create an account. help!!!!!
Create a twitter account. Sorry, but the rules of Pinterest are that you have to have one or the other. Twitter is free, all you need to enter is an email address and your name. You don’t have to actively use the account or enter any personal information.
I do not have a Twitter or Facebook acct myself but am able to simply use my email and password and get into Pinterest. This is an option that I have used and it works.
Pingback: What are your wants and wishes for Pinterest? | Deb's Answers
I recently joined Pinterest and LOVE it. In the last few days I haven’t been able to log in to my account and see my boards. Since my phone is always logged in, I can see my “likes” but when I go to my boards it say “no data connection.” If I try to log in from my PC it says I dont have an account. I sent a request through their help form. I hope they answer me soon. It would be really sad to loose all I have already pinned! I understand they are overwhlemed with the amount of activity but they have to fix these little issues so people can enjoy the site.
Hi I am having a similar problem. I have worked hours on my site and love Pinterest, but this eveningI noticed I couldn’t get into one of my boards and a board cover is missing from another board that I cannot get back. I changed my password in case anyone is messing around with my pins and boards. I’m very frustrated and can understand why everyone here is frustrated as well. Sincerely, Brigit
Something is wrong, I can’t pin anything. I need help, I need to speak to a person please.Thank you!
Help!
I’m just a blogger; I don’t work for Pinterest. You should email help@pinterest.com, but I doubt they work on Saturdays.
I am having the same problem. I have been emailing Pinterest for weeks now and all I get is an auto response blah blah blah… I have tried finding a phone number and they are like a ghost. No trace of them anywhere.
I think I’m going to open another acct under another twitter name and start over. Luckily I can still see my old pins. i hope they get their ducks in a row soon.
Don’t email them, submit a request through the support section: https://support.pinterest.com/home
Read more about it in this updated post: https://debsanswers.wordpress.com/2012/07/21/where-can-i-get-help-on-pinterest/
.i can no longer send emails..they dont exist ‘ including my own, according to pinterest. i can t manage my own account either/edit /change ect. no nmb to contact either…just a run around.
I’m not really sure what you’re saying, but you can try this page: https://en.help.pinterest.com/categories/20079401-Account-Issues
I am having the same problem. I have the pin it button but it does not pin it. I don’t know if I have to make a board before I pin/repin. I want to post to the timeline on facebook. I love to look at Pinterest but it is not user friendly.
It should let you create a new board when you add an image. What does it do when you try to pin something with the bookmarklet? Some websites block pinterest from pinning their pictures, some sites (like facebook) aren’t compatible and sometimes there are no pictures big enough to be pinned on a particular page.
I am having the same issue I had my board of all things I pinned and all was fine but this past week I can’t get any of my boards up or anything I pinned, nor can I get anything I put in Favorites. I don’t know why it has been working since I first got on back in June. I LOVE Pinterest
diana
My account needs to be reactivated.. I ask for a new password to be sent to my email address, the Pinterest site indicates one is on its way… and yet nothing is ever sent? What gives?
Hi Deb,
Three of my Pinterest boards have disappeared. I changed the name of one and even though it appears, i had deleted it. When you do click on it, you get a 404 page not found error message. Now, two more boards have this issue (page not found) but I hadn’t changed their names. Do you have any suggestions. I’ve emailed them with the different contacts that you have listed above and haven’t heard from anyone. Thanks so much for your time.
When did you email them? I doubt if they work over the weekend and yesterday was a holiday for some companies. I had some trouble when I changed the name of a board too, but I don’t know why your other boards would be affected. Do you want to give me a link so I can see if I can get the same errors?
I emailed through their site, so I don’t have a copy, but it was last week sometime. I think I just figured it out. I changed my email in my profile and the link that I was going to send you showed me that the pages in question were attached to my old email. When I just tried to change it back so that I could delete the page, it said it was being used by someone else which I doubt. I have no idea what to do.
Oh, it thinks you’re two people. I think you’ll just have to email them again and tell them you can’t access boards created before you changes your email. Make sure to include both email addresses in the message. I would put only that information in the message and not include or reference the previous emails. Keeping it simple may increase the chances of it getting attention, but they may simply fix it and not respond, since the person answering emails is probably not the person that can fix the issue.
Thanks so much for your help. You made me answer my own question when I noticed my old email address in the link. Thanks for telling me what to do with that information. You are awesome! Debbie
You’re welcome, glad I could help.
Good news Deb, all of my boards are working. Thanks again for your advice. I just wanted to let you know how helpful you were!
That’s great! You’re very welcome and thanks for letting me know.
I to am getting the same error messages etc. I have an Android phone and stay logged into Pinterest but when I try to log into my Pinterest acct on my computer it will not allow me. It makes me feel like I have done something wrong when I have not. I have sent them the error message and explained the problem in full as to what is going on and still nothing and I am getting very frustrated as well. I do not want to deactivate my acct because I am afraid of losing all the boards and pins that I have worked very hard in doing so what else can I do? Any suggestions?
Did you follow the steps on this page?
https://help.pinterest.com/entries/22999667-Found-a-bug-on-Pinterest-Is-something-broken-
Porn pics viewed today..have deleted Pinterest app. Hope children are not allowed to view this site. Such a disappointment..so enjoyed the pets pictures. Not interested in seeing two naked women having oral sex!
So? That’s your choice, but you could just be more selective about the boards you follow. Parents should monitor their children’s internet use. Pinterest is not marketed to children.
That was a very snarky reply Debanswers.
Lately pinterest has had more porn showing up no matter how careful a person is in their selecting. Singer sewing machines shouldn’t show anything highly inappropriate either but then…
So? It’s my blog and my opinion. She didn’t even ask a question.
I don’t care what other people pin to their boards. I can unfollow any boards or people that aren’t posting things I’m interested in. I never see porn on pinterest, unless you count food porn and book porn or bookshelf porn.
What was your question?
How come pinterest hasn’t let me join, it’s been a few weeks now?
I’ve sent you an invite. HTH
i need to get my pinterest reactivated, I can’t log in on Facebook, Pinterest or anywhere to get to my . I was linked into Facebooks then my sister told me to unlink from facebook and i now cant get into pinterest.
You have to be connected through either Facebook or Twitter.
I cannot access Pinterest on-line since dropping my INactive FaceBook account (Anne Newman). I still have my ACTIVE account (Anne Temple Newman) which is the account I use to sign into Pinterest. Since dropping the INactive account, Pinterest is not giving me the option of signing in with FB.
I have also tried signing in w/my password but Pinterest is not recognizing that. NOR is Pinterest allowing me the option of resetting my password.
You’ll probably have to email them. Sorry, that’s not something I can really help with.
Hi I am trying to get the address for Pinterest so that I can send them a fan letter does anyone know?
I’ve skimmed through the comments here and am glad (in a sense) that I am not alone in being unable to access Pinterest. I have e-mailed them many times in the last several months trying to resolve the log-in issues I’m having. Each time my concerns were answered with the same auto-generated response. I wonder if I had my friends post PLEASE ADDRESS LAURIE’S LOG-IN PROBLEM if they’d notice. Perhaps their sponsors might.
Have you changed email addresses? That was the problem for some people.
Sorry you’re having problems. They are horrible about communicating with people.
I have new followers who make me alittle nervous. Their profile pics are usually pretty seductive looking and I’ve noticed they seem to have names to match? There is something else very strange, these pinners have at least 100 boards with only one thing pinned on each? Why do they do this and is it some kind of scam?
According to the Pinterest blog (http://blog.pinterest.com/post/21069528666/addressing-spam-on-pinterest), You don’t need to be concerned if a spam account follows you on Pinterest, but you should definitely feel empowered to let us know about it.
You can report any pin with the report pin button.
My pinterest account was deactivated without notice and I don’t know why. I have a feeling that I pinned too many pics from one particular site (no copyright infringement as the site has a Pin algorithm to allow pinning). My only guess is that the site thought I was a spammer. I am not and have tried at least four times to request reactivation per their instructions. Outside of an autobot email response, I have been ignored and am now past frustration as I had 10 boards, over 1,000 pins and over 40 followers. Do you have any suggestions.
I don’t know of anything you can do. I don’t think they work at all on the weekends, so anything you sent last night or today, hasn’t been read yet. Really they get so much email, it could take several days to respond. Communication is something they’re not very good at.
Having trouble pinning my pins … once I click the “Pin it Button ” it dims then say pinning but nothing happens.
Has it ever worked? Have you tried it on different websites?
I’m having the same issues… I can pin from other locations such as a catalog of items, but not on the site…please advise
Not sure what you mean by “on the site”, are you talking about repinning from other pinterest boards or using the pin it button on a particular website?
I have tried several times to be accepted and every time I get a pop up window that says that email address has already requested to be added. Well yeah and that was like 4 months ago and I still have received anything from this website about being added. What is going on and is it even worth the hassle?
I can invite you, if you give me your email address. You can email it to me at debsanswers @ gmail.com
kaos581@gmail.com
Ive been trying to be a member for a few weeks now and I still haven’t gotten an invite. How long till you hear from them to get invite?
Invite sent.
Pinterest is a great site, but like so many booming businesses their support falls short big time. I work for a company where I am in charge of their Pinterest page, but lately the page just wont let me upload pins and sends me a message about a block they put up to combat spam…they think I’m spam! And there are barely any on there because I just started it! I sent in a help request…it got deleted. I sent in another one…no reply. It seems like, at least from your site, there are a lot of bugs and issues and it is unfortunate that no one can help. They have 31 staff members (according to their website) so you would think there would be at least someone in charge of helping the people who are using their site and making it so popular! It is unfortunate, and if I can’t get this fixed I might just have to give up on Pinterest. I don’t think it’s worth it to build something up and then constantly worry about it getting deleted or randomly stop working without anyone who can help me.
I agree with you on their lack of support and communication.
If you give me a link to your company boards, I’ll take a look. Maybe I can make some suggestions to keep you from tripping the spam traps.
Almost all of your pins are from the same source. You need to pin and repin things that aren’t from your own website. Only pin a few things at a time. Having 20 pins on the same subject from the same source in a short window of time is annoying and causes those pins to be ignored by people.
I have also been trying to contact Pinterest but have received no response. As the mother of three teenage daughters who periodically browse Pinterest for fashion ideas, party themes, nail art, etc., I was appalled when I came across pornographic photos being pinned by users. I am not referring to nude photographs or even ones that can be considered soft-porn. I am referring to hard-core (xxx) pornographic images that can be viewed without a filter or even so much as a warning. (soft core porn is normally what you see in the R rated movies; hard core shows explicit sexual intercourse and oral sex). The images I saw were of full genitals, sexual intercourse, and multiple people engaging in oral/anal sexual acts. This is in no way considered “art”. It is and always will be hard-core porn. If this is what users choose to view, I have no problem as long as it is done on a separate website that is dedicated to this type of media. It should never be allowed on a website that cannot provide a warning to those about to view such images.
Pinterest specifically states that “We do not allow nudity, hateful content, or content that actively promotes self-harm on Pinterest. Our no nudity policy applies to photographic images. It does not apply to illustrations, paintings, sculptures, etc. We do not allow nude photographic images that contain exposed nipples, genitalia, and/or fully exposed buttocks.” Currently, the only way to notify Pinterest of these violations is by viewing each image individually and reporting it as “adult content”. There are over 500+ such images in violation of their “Acceptable Use Policy” being pinned on this website. I do not feel it should be my responsibility nor that of any other user to have to view and report each of these photographs. I have neither the time nor the desire to view that many images; instead, Pinterest should have in place a filter to approve every image before it is allowed to be viewed and shared on its website.
Until Pinterest makes it a priority to filter and monitor all pornographic images, I will not be browsing or pinning on their website and will not allow my daughters to do so either. Thankfully, as of now, most of these “porn pins” are stumbled upon by mistake, as I did. However, if you were to do a specific search for this type of “art”, it is unbelievable how many users violate the “no nudity” policy. Each day that these images remain visible and active, more and more people will be exposed to them, re-pin them and many will begin to think that this is acceptable and there will be no way to stop this website from turning into “Porn-trest”.
I am not passionate about many subjects, but for a website to allow such hard-core images to be viewed by its users, including young children without any type of warning is inexcusable! The computer-generated response I received when I issued my complaint is: “Pinterest is a growing company. We value our users, but due to high volume we can’t currently reply to every message. When we review messages, our top priority is account login issues. We monitor bug and spam reports for trends which we then identify and resolve, usually within 48 hours. ” It is my opinion that they should re-think their priorities! The handful of photographs that I did report to them on May 25 as containing adult content to date have not yet been removed. If Facebook is able to control, edit and filter out all pornographic images, Pinterest should be able to do the same for its users.
I completely understand your situation, and unfortunately said content has only gotten worse on said site.
I definitely agree that they should definitely have SOME sort of filter, much like the art website, deviantart. Where, if the owner of the account is under 18, they mandatorily cover any images like those you described, and over said age you still have the option to continue to cover said images and continue browsing as normal.
I also reeeeally wish they had a “report this board” or “report this user” option; even if as such was hidden away. That would save me countless hours of reporting each. individual. image. *eye-twitch*
I truly hope they improve, they have a really good thing going. 🙂
I never see those pictures, but almost never look at everything. I have so much in my following to keep up with or I search for specific things. Even if I search for porn (just for testing purposes), I tend to get book porn and food porn.
I understand it may not “pop up” on a daily basis, but I came across it accidentally when doing a random search for a recipe. The point is, that they state that do not allow nudity, but somehow Pinterest is unable to monitor and control it, especially when so many young teen girls are frequently searching their site for beauty and fashion.
Here are just 5 examples of users and all you have to do is look at how many followers/repins each person has and you can see for yourself exactly how much “hard core porn” is filtrating this website. It will only continue to increase, as it has over the last 6 months! And yes, it is a shame, because they do have a good thing going!
****** Sorry, but I deleted the links before approving this comment. I hope you understand that I don’t want to promote those boards. – Deb ********
This reply is NOT for children and has a link to some screenshots of XXX pictures! So if you are shocked don’t click on my link!!!
I made it my job to screen shoot Pinterest & FB porn them and showcase them on tumblr to show how biased Pinterest and FB are. If their computer thinks something is against the rules one has no way to proof them wrong.
My Pinterest page was 99% Design oriented and actually many many hours of dedicated work to populate with things that are pleasing to the eye.
I had the link on my company digital address (nothing to be ashamed of!) and I am in business for 30years and work with the corporate world. So I do have a brain.
I only had stunning men (no porn no sex etc) the page was cancelled I appealed never got a reply all that for showing things like a naked buttocks.
Hey we get to see them in X fashion magazines for X reasons.. but whats left there on Pinterest is NOT for the faint hearten and I am a gay man. same goes for FB where our Canadian Nudist FB page was cancelled due to our graphic logo that is the outline of three nude men surrounded by a Canadian map all in primary colours..NOTHING porn or nude only rainbow colours and no detail what so ever..
What’s the question? My blog is only for questions and answers, not your rants and complaints.
I have having difficulty bringing up pictures on my boards; which never happened before. Its very disappointing not being about to visualize ideas. This has been happening for almost a week. Please return my pictures; I want to continue with Pinterest.
Did you mean to send this to support @ pinterest ? I’m just a blogger; I don’t have your pictures.
Have you tried clearing your cache? Or a different browser? Can you see other people’s boards? Try giving pinterest as much detail about the problems as possible.
Some time ago I was sent an invitation to join pinterest.I replyed and somehow in sending it I deleted my reply.It has been more than a month now since I wrote to you and asked to be re-invited so that I could reply to the invitation. I am very eager to be a part of pinterest. Could you kindly send me another invitition as soon as possible. Sincerely, Kathy Berkow
No problem, Kathy. I just invited you. Hope you get the invitation soon. If you don’t see it soon, check your spam folder.
I helped my wife join Pinterest and she has pinned several pictures.she put them on a board labeled Gardening. when we go to the Pinterest site and browse the pins of others we never see her pics. what are we doing wrong or not doing right?
Where exactly are you expecting to see her pins? They should show in her feed immediately after pinning them. I don’t think you’re doing anything wrong. To see your own pins, click on your boards, pins, or activity.
I am losing pins – I have spent Many Hours (too many) and want to know if my lost pins will come back!! I am discouraged because I put a lot of “work” into these pins and don’t want to pin if I am going to lose them!!!
I’ve never lost any pins, at least that I know of.
Are there any patterns to the pins that are missing? Are the images copyrighted? There is a procedure for having copyrighted materials removed.
Are most of the pins from one site? Are any of them repins? Do they show in your activity?
Have you reported the problem to Pinterest?
Hello,
Can you please help me. I am a member of Pinterest and I have been trying for a week to get logged on and the site does absolutely nothing. I just get a blank page and nothing comes up. I have contacted several people, but noone has contacted me back. I don’t know what to do since I cannot get logged on. Any Info apptreciated.
Did you email help@pinterest.com? There’s really nothing I can do. You might want to try clearing your cache or even trying a different browser. I’ve not had any problems signing on, but I’m using chrome. I’m sorry you’re having problems and I hope they get cleared up soon.
I’ve logged in today to see my favorite board has disappeared. I didn’t delete it, didn’t rename it, didn’t change anything. I’m really hoping I can get it back-it had ALL of my favorite ideas on it!
I am having that problem too!! I just spent a couple of hours pinning things — only to discover that 4 of my boards (1 new and 3 old ones) have completely DISAPPEARED!!!! What in the world is going on? It makes me wonder why I should even bother continuing to use the site!
They’re working on the problem:
https://support.pinterest.com/entries/21746072-issue-missing-boards-new-boards-not-appearing-in-lists
I tried reporting but when it eventually accepted it I just got another load of printed questions and answers instead of submitting to a real person, not worth this effort to join, bye!
does it cost anything to use pinterest
No, it’s completely free. You do have to have either a Facebook or Twitter account to sign up, but after that you can sign in with just your email.
Hiya, I got an invitation to join but have been trying unsuccessfully fot 2 weeks to create my account, could you help please as I’m at my wits end!? Thanks.
Are you using Internet Explorer 7? It’s a known issue: https://support.pinterest.com/entries/21768458-issue-not-able-to-set-a-password-register-with-internet-explorer-7
No I’m on 9! I didn’t get an email notification that I had a reply either yet I’d ticked the box!
You can report the issue here: https://support.pinterest.com/anonymous_requests/new
I cannot log on to pinterest. I clicked on the reset password option and did that. I keep getting some message about debug. So frustrating!!!!! Please help! Thank you
M Smith
Try going through the questions on this support page:
https://support.pinterest.com/forums/20589431-the-basics
Or search for an answer here:
https://support.pinterest.com/home
If none of that helps, you can report your exact problems and error messages here:
https://support.pinterest.com/anonymous_requests/new
Their support sucks. I am in a tangle with them about the “remove” button on group boards not responding. I can not get any real answer from them. They gave me an unrelated help link and fussed at me for not using the online help. But there is no online help for a button not responding. I have tried other browsers and computers and still get no response from the button, I’m furious.
There isn’t a remove button. It’s just an x beside your name. Here are the directions from the support page:
To remove a group board from your profile:
– Go to your profile by clicking on your name at the top-right toolbar on Pinterest.
– Click the Edit button underneath the board you want to rmove.
– Find your name on the list of “Who can pin?” and click the “X” to the right of it.
You’ll be asked if you want to leave the board and remove it from your profile. When you leave a group board that you did not create, the board is removed from your profile. The board continues to exist on the profiles of other collaborators.
HTH
They contacted me back through email saying that they resolved the issue I was having an it was now fixed. It was a glitch.
That’s great! I’m glad it got fixed. Thanks for letting me know.
why doesnt pininterest users understand that pinning peoples artwork is massive copyright theft i dont want someone to download my art when i have to sell it to make a living right now if i were rich i could take you all down i have to file dmcas every single day now im just gonna go straight to the bbb
You can prevent people from pinning from your website by adding this piece of code to the head of any page:
You might also want to consider adding a watermark to your pictures.
my gallery dont allow html on their site and there is a watermark on the large sized preview and also you cant directly save the image, what they are doing however is hitting print screen or saving from the view page info section of the webbrowser, it would not be so bad if they would give me credit but i have yet to see one that does i took down 10 people this morning using my art didnt even have time to make a new piece of art i think people should be paid for time wasted on dmca cause people should not be allowed to use copyrighted now im all for the public domain and even considered donating a few but however its my time my art and people arent giving me credit also i am saving all of these little webpages that have pinned my art for later use as evidence.
.
They’re probably using the pin it bookmarklet. If you can’t add the code you should at least post a notice that you don’t want your photos pinned, but you may be able to request that your gallery add the code for you.
This page would let me pin several images: http://www.redbubble.com/people/loreleft27#
This one gave me a message that pinning was not allowed: http://www.redbubble.com/people/loreleft27/works/9375469-caught-on-camera-monarch-sleeping-on-the-job?c=108277-photography-4
may i ask where or how are you able to tell i am trying to go through all 600 of my works and trying to post a do not copy notice on each of them but how are you able to pin them rb does have a widget for pininterest but they give us the option to remove it and i thought i did
I clicked on your name in the comments on this page (that’s also the first link in the comment above) and then I just clicked on the “pin it” bookmarklet from pinterest that I installed on my toolbar. It shows the thumbnails of all the images (26 in this case) on that page that it can pin.
never mind i just figured it out by actually using it i dont know how to stop it though
thank you though i had no idea till now still i mean with all the notices youd think people could read
You’re welcome. I hope you continue to read the blog, but I can help more with websites and how they work, than with people and why they do things.
I have tried several times. To sign up, but your site keeps rejecting my name and won’t let me. Create an account.
Thank You for. Helping me. Create aan. Account with you
Kathariena
Do you mean pinterest? Pinterest isn’t my site, but I invited you. Let me know if you have another question.
trying to open an account but won’t accept any username I plug in.
What’s the error message? Are you sure the username is the problem? Are you connecting it with a twitter or facebook account? Did you get an invitation?
I’m receiving rude KKK threats and comments from Paige Ridley, I have tried blocking her from sending emails to me. I merely ask a question about a picture of “why this picture of Dr Martin L King”? And from that she’s sending very offensive things to me. I have ask her twice to stop sending these messages and she hasn’t. I’m asking for her to please be blocked from my page on your end. I love your site and don’t want to be uncomfortable isiting whhat you have put together for the public to enjoy.
Thank You,
Cindy Rich
Did you mean to send this comment to Pinterest?
The directions to block someone on Pinterest are here: https://support.pinterest.com/entries/22153837-how-do-i-block-someone
I can’t do anything. I do not work for Pinterest. I’m just a blogger who tries to help people.
On Thursday I received an e-mail from Pinterest telling me that they had issued a “strike” against me because I had pinned (quite some time ago) an image I liked from an artists blog. I have contacted the artist and explained that I pinned her image simply because I liked it and nothing more, but she has written back to me quite angrily saying that her blog states that no one can reproduce any of her images without permission.
I did not realise that I needed permission to pin an image on Pinterest – I have no intention of reproducing it or using it in any way.
It is impossible to contact Pinterest to ask them to remove the “strike” – I get automated responses every time – and the artist is unwilling to intervene on my behalf or tell me who she dealt with.
I acted quite innocently here and am now frightened to continue with Pinterest in case the same thing happens again.
Do you have any suggestions how I can get the “strike” removed and also how to avoid this situation next time, other than writing to everyone I up up front to ask if they are okay about me pinning their work.
Thanks!
I wouldn’t worry about it. I don’t think the strike against you is important. The artist has the right to not want her content reposted on Pinterest and I don’t think you should contact her at all. Personally I think people who don’t want their images posted on Pinterest, should block Pinterest, but if there is a copyright notice without a pin it button or other notice saying you can pin it, then you are supposed to ask for permission. Many people have added Pin it buttons to their pages.
Here’s a link to a blog post about the strike system:
http://pinterest-out.blogspot.com/2012/10/pinterest-strike-system-cruel-joke-on.html
copyright laws 101 http://en.wikipedia.org/wiki/Copyright_infringement
i waste too much time locating stolen goods and works, you claim it is free advertising no its stealing allowing the download of art commercials have to be paid on tv networks so you should pay us for the use of our works too you are no worse off than a thief
Thanks for your helpful reply. I appreciate your help. I like your tip that I should look for a ‘Pin it’ button in the future. I really had no intention of copying this artists work in any shape or form, I just pinned her item because I liked it! I wish she’d simply blocked Pinterest rather than calling time on me. Happy Christmas.
The thing that muddled me is that she doesn’t mind photos of her work from her shop being pinned. She simply didn’t like me pinning the very same photo from her blog! Confusing…
Actually I do understand that. It’s about the link. The picture in her shop will lead directly back to her shop and increases the chances that the person clicking on it could purchase that picture or something else from her shop.
Pins are public and pinning her picture is like taping it to a window in a business.
I watermark the product pictures in my Etsy shop with my shop name so that if my pictures get pinned or shared without the link, people will still know how to get back to my shop.
Thank you again! Your well explained answers are really helping me to understand the rules of Pinterest a bit more. I’ve been scared to use it since this incident – and the said artists anger – but you’re helping me here. Much appreciated.
You’re very welcome. Feel free to ask more questions any time.
do you people not support copyrights it is illegal to post art on other websites that arent yours there are artist who depend on making a living on their art and you are sayings its ok to post copyrighted artwork why buy the cow when you can get the milk for free, it dont take no simple minded fool to know what copyrighted infringements mean, besides why not learn to create your own instead of using other peoples work there are freakin tutorials all over the net why not create your own….. people use pininterest to steal art and its that simple
I was asked a question and I answered it. Don’t scream at me because you don’t like Pinterest. I did explain that she should ask permission. There are plenty of website with pin it buttons on the web, those are the safest to pin.
one of these days you are going to get sued vk.com is on theyre way
http://rt.com/art-and-culture/news/russian-vkontakte-copyright-infringement-073/
I just signed up the company I work for on Pinterest with a business profile. When I search our name nothing pulls up. Not our profile, or any of our pins. I think I remember experiencing something similar with my personal account, but I “need to have this figured out today.” I’ve been told. Thank you.
If you just signed up, it hasn’t been indexed yet. You can put direct links on your website, facebook page, etc. so people can find it before it shows up in search.
Do you know if Pinterest helps with seo?
Every pin I repin doesn’t add up in my boards. I can see them but the number of pins in my board don’t equal how much it says. Like for instance, my food board has 40 some pins and it says I only have 20. Whatever I do, it won’t change. I keep adding pins and its been staying on 20 pins? What do I do?
I don’t know, I don’t see anything about it in the known issues. You can report the problem on this page: https://help.pinterest.com/entries/22999667-Found-a-bug-on-Pinterest-Is-something-broken-
Hello to everyone.
I’m gengns, finally I found a place with answers xDD
It’s a little bit difficult to have an human support in Pinterest.com. I don’t know if anyone here got the same problem but I’ve been during 1 month trying to reactivate my account. It was deleted without notifications, but I really don’t know why and they don’t allow me to reactivate it.
I think after read “use policy” it’s because of my erotic content but everyone has erotic and not erotic, look, there are lot of these: Link Removed – Sorry!
Maybe you know why and how can I reactivate it.
This is my account (I use fb to log in):
Thanks for your time and help.
Have you tried these directions?
Go to this link: https://help.pinterest.com/entries/21415363-Reactivate-your-account
And follow these directions exactly:
Request reactivation
Click Email Help at the bottom of this page
Under “What do you need help with?”, select Login & Registration -> Reactivate Account
Include “Reactivate” in the subject and body of your message
Give us your username (if you know it) and any email addresses you might have used on your account
When you receive the first email from us, reply to it (a simple “I still need help” will do) and we’ll send your email to a Pinterest help agent
Thanks for your quick answer and sorry for the link.
Yes. I did, and they gave me back my account, well only for some hours because when I was deleting images from my erotic board they deactivated my account again.
I didn’t get time enough to do it, and I’m not sure if it was because nudity content more people have it. I got many tags open at the same time in Chrome when I was deleting my images, maybe they thought I was spam?
Thanks for your quick answer and sorry for the link.
Yes. I did, and they gave me back my account, well only for some hours because when I was deleting images from my erotic board they deactivated my account again.
I didn’t get time enough to do it, and I’m not sure if it was because nudity content more people have it. I got many tags open at the same time in Chrome when I was deleting my images, maybe they thought I was spam?
Sorry, I really don’t have a better answer than to try it again.
Thanks for you time.
If I solve it I will write it here how it was!!
Have a nice day 🙂
Hi – I just have a question regarding searches. I’ve tried to do searches using categories like “cake”, “breads”, etc., very broad terms, but I get no results. I just get a message stating to search for things like “holidays”, pasta, etc. Any suggestions? Thanks for this blog – it’s nice to have SOMEONE to talk to!
It worked fine for me. I searched for cake, then for breads and got results for pins, boards, and pinners.
Well, I just tried it again and , nothing. Do you have any idea what might be the problem? How do I let them know. I have tried to research it in the help section, but to no avail. Thanks.
Follow the directions on this page: https://help.pinterest.com/entries/22999667-Found-a-bug-on-Pinterest-Is-something-broken-
A couple of weeks ago my pinterest page changed. It now comes up with really small pictures and the print is so small that I cannot read it. I don’t know if that has happened to anyone else, but I have stopped going to pinterest since I can’t read it. I spent a lot of time there and got so many great ideas, crochet patterns, recipes and so many other interesting things. I have missed looking on pinterest. I have tried changing the display on my computer but nothing on the pinterest page changed. Have I done something wrong and can it be fixed or do I have to give up pinterest? Thanks for your help.
It’s probably just in your browser. With Chrome I can use Ctrl 0 to default the zoom back to 100% and then use Ctrl + to increase the zoom.
Thank you so much. I don’t feel like I did anything to make the page smaller but it happened and I am so happy to know how to fix it! Thanks again for all your help. Kay
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Ichanged my email FROm wwnred2@hotmail to one above and a new pass word now i cant log in.
To Pinterest? Try logging in with Facebook or Twitter. If that doesn’t work go to the help page here: https://en.help.pinterest.com/entries/21063782-Login-trouble
WHY DO YOU ALL KEEP TARGETING ME FOR NUDITY SCENE ON MY PINTERST BOARDS?. I DO NOT HAVE ANY NOR WOULD I DO THAT SOUGHT OF THING. I WOULD APPRECIATE IT IF YOU WOULD STOP HARRASSING ME. THANK YOU VERY MUCH
Please don’t yell. No one on this blog is doing anything to you. This is my personal blog; it does not belong to Pinterest.
Someone has created a pinterest account under my name and has posted images which are pornographic in nature and could harm my reputation. Could anyone please tell me how I can remove this fake Pinterest page? because when I google my name it appears in the list. This is very serious and I need this account removed. I think if you look at the account and what is posted on the page it is obvious that it is not a legitimate account, because it never has any followers, etc. Could someone please help?
Thank you very much,
You need to contact Pinterest directly through the help center.
Thank you very much for your response, it is appreciated. I have contacted the help center several times and thus far no response, and the page is still active, it has been about a week, I’ll keep sending more emails.
Thanks again
You’re welcome. Sorry, I don’t know anything else to do.
It’s your personal name, not a business name?
My name is too common to worry about that, googling it gets lots of people who aren’t me.
I have never begun an account with pinterest (I refuse to sign-up via Facebook or Twitter), but at one time I did enjoy perusing the “Everything” page for the varied content: e-cards, favorite books, recipes, tips, crafts.
Lately there have been more and more absolutely disgusting and inappropriate posts popping up and I no longer enjoy the site for that reason.
It is not possible to contact them, and since I have no account, it apparently is not possible to “flag” a post either.
It is my sincere hope another site comes along that is more appropriate for most users. Pinterest is proving to be the same as Facebook, all money and no responsibility.
Allowing non members to flag posts is asking for abuse.
Not sure how someone can abuse flagging inappropriate posts. Though I certainly appreciate everyone has a varying opinion, it is Pinterest’s own request to help stop the porn that has been increasingly showing on their site. (and they make the site accessible to non-members to peruse since it drives up traffic for the obvious business related reasons).
Non members includes people who have been banned from the site and they could and would flag any and all posts, regardless of content, in retaliation.
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My garden board does not contain my pins.
Would you be able to locate my board and restore it. I would appreciate your help.
I cannot change my pininterest profile picture.It is really annoying me as something i know is simple to do won’t work for me!I go in to settings but my image is not there so i cannot refresh the same profile pic as on Facebook for Pininterest.When i click on my current profile picture it asks me to select a file and choose a new picture,which i do.It then goes up to 100% but doesn’t change the picture.
I don’t see any known issues about profile pictures. This page explains how to edit your profile and there is an email help button at the bottom.
https://en.help.pinterest.com/entries/21047367-Edit-your-profile-or-settings
This page has some general tips for troubleshooting problems on Pinterest.
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Hi, I am trying using their email help option for some serious error in my account that could not be found in listed errors. But its not selecting the option in the form “what do u need help for” and it is mandatory. Because of this I ma not able to submit the form also..can anyone on pinterest help. Sahoul I try the email ID’s given above…will I get a response..
I’m not understanding the problem, why can’t you select an option for what do you need help for?
This post is out of date, as it says at the very top. I’ve linked to the help center several times in comments here and in the newer post referenced at the beginning of this post.
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I have been trying for several days to pin items and they just will appear to be doing the time out thing or loading thing but no pin what is going on?
I don’t see anything in known issues. Try the help center,
https://en.help.pinterest.com/home
I have contacted Pinterest to get a question that I have answered and all I get is an automatic email. Very frustrating. They show they have a huge team (employees) on Pinterest but where are they?
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I am no longer getting my “Pinterest” on my e-mail, can you help me please?
Copied from the help page, “We’ll stop sending you email if you mark an email from us as spam, or if the emails we send you are bouncing. ”
http://help.pinterest.com/en/articles/trouble-pinterest-emails
I have an pinterest acct all my pinterest mail was coming to my aol acct but since the 3rd of july I haven’t received any ,,,WHY ?
Copied from the help page, “We’ll stop sending you email if you mark an email from us as spam, or if the emails we send you are bouncing. ”
http://help.pinterest.com/en/articles/trouble-pinterest-emails
How do i get pinterist out of my phone?
When it is not listed as an app in my phone?
Why do you force us to go thru twitter etc. to long in? I do not use those & I know many others who also don’t. You seem to know so much that I want to know if you know where to find a reliable exorcist. A friend of mine went to a seance & got some evil ones that actually harm her. She needs help!
You don’t have to log in to my blog. I am not pinterest. You don’t have to use twitter, you only need a twitter or facebook account to register.
I have 2 problems:
1. Every time I try to follow someone or unfollow someone I get an error message that reads “Error – Something went wrong on our end. Sorry about that.” This has been going on for a long time – please tell me how to fix this serious problem.
2. Every time someone pins one of my pins I get an email telling me. I get at least 50 a day – this is very annoying – I see everything when I go to Pinterest anyway. The emails are totally unnecessary. Please tell me how to stop this.
Go to settings and change your email notifications. Don’t forget to scroll all the way to the bottom of the page to save your settings.
Here’s the troubleshooting link: http://help.pinterest.com/en/articles/something-broken
I got a problem just today. I can not send invites to my group board .It’s a pity many were asking invites, to join my board but i failed. It’s so strange cause it’s just happened today. Also, my list of people whom i am following are not showing up. Only the nuber of people whom i am following. Please help.
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I cannot reactive my old account. Been trying all day. Never received an email from them. Had to open a new account, but all my pins on on the old account
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I need to get answers from ANYONE to hel me fix a problem. My problem is not in the Held Center. Please!! denalanman1959@gmail.com
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I lost all of my pins after i loged out . Is there a way to get them back? Thank you.
I can’t login to my account or use the password. I have two accounts and I only want one. At the login part it says that it doesn’t have a account with that user name. I’m frustrated I want to be able to get on my account.
Please help me
Tonia Lewis
I’ve noticed that the new followers I’m getting have several things in common. They have less than ten boards, they follow thousands of pinners hoping to have a large amount follow them in return. They appear to have a business or blog. I think they are spammers. When I don’t follow them they leave by the dozens. I wonder if Pinterest is even aware or care? Have you noticed?
Need to talk too some one my account got suspended this has happen do think know why I loving my pinter is please help
I do not choose to access Facebook to view your site. I think this is disgraceful!!
I don’t now or ever wish to have a Facebook account.
I don’t understand what connection you have to Facebook.
Can you please explain this to me.
Lost my password but having trouble resetting another one. Please help
All I see on pinterest is porn .bondage.spanking. Full sex .Pinterest is a sick site.You can report it block it .And still you see it
i want to order a comfortable set and don’t know how to get a hold of them. Any help?
I got a new phone and email address now I can’t get into my original account how do I get back into it
Dear Sir/Madam,
This is a copy of an email I sent to Customer Service 27/9/15:-
“Dear Sir/Madam,
I would like to thank you for the enjoyment I experienced using Pinterest. However, I feel I should draw your attention to a disturbing experience that led to me cancelling my use of Pinterest. One of the boards I joined displayed Pins that I found deeply offensive and blasphemous. On leaving comments on three different pins, someone deleted them with some abusive remarks, blocking me from making further comments. I feel this to be intolerant of other peoples right to express their own views in a constructive way and thought I should make you aware of this. Many thanks.
David R.Ray”
I wondered whether anyone in the Customer Service team has had a chance to consider any of my comments in the above email message and if you could please send me back some feedback. I am also concerned that despite deleting all my boards a week ago, I continue to receive emails from Pinterest, advising me that someone is following them! Thanks again.
David R.Ray
Dear Sir/Madam,
This is a copy of an email I sent to Customer Service 27/9/15:-
“Dear Sir/Madam,
I would like to thank you for the enjoyment I experienced using Pinterest. However, I feel I should draw your attention to a disturbing experience that led to me cancelling my use of Pinterest. One of the boards I joined displayed Pins that I found deeply offensive and blasphemous. On leaving comments on three different pins, someone deleted them with some abusive remarks, blocking me from making further comments. I feel this to be intolerant of other peoples right to express their own views in a constructive way and thought I should make you aware of this. Many thanks.
David R.Ray”
I wondered whether anyone in the Customer Service team has had a chance to consider any of my comments in the above email message and if you could please send me back some feedback. I am also concerned that despite deleting all my boards a week ago, I continue to receive emails from Pinterest, advising me that someone is following them! Thanks again.
David R.Ray
I tried to deactivated my account and it didn’t work and I tried to make a new one and that didn’t work and I made different password and it still didn’t work what should i do?
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What the L……….. I don’t want to see Asssss…Butts…….and Guts……. on my page! PLEASE REMOVE THE PORN FROM MY PAGE! OR GIVE ME THE OPTION TO CHOOSE RATED X OR PG!!!!!
I have no idea why Pinterest would send me pins of a category entitled “Glocks”. Seriously, with everything that is going on with gun violence in this country you would allow this.
You need to take this off your sight and please smarten up.
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Just be sure it is ok by the pinner, People think just because it is out there on the net it is free to take, not so.
I will type in like wedding ideas it goes there and while I’m looking a the pins it kicks me off that page. I have to literally go type it in search bar and start over it keeps doing it I can’t finish a page. I’ve uninstalled the app reinstalled nothing helps! Does anyone have any ideas this is so annoying.
Millerselectric@yahoo.com
If you have any ideas what I can do??
How do I get Pinterest to take pins down that do not belong to the pinner i.e. to copyright laws…Every time I try to contact them on help or problem I get the run around. So frustrating.
I always used to think that, while, the first word meant a person who blogs, the second word stood for a blog hosting site! Now, I am utterly confused because my uncle tells me, that both of them are the same hosting site for those who blog with Google using blogger/blogspot! Can somebody with authentic knowledge please help me resolve my doubt? Please take my question seriously and “I earnestly request” Y!A members to respond with discreet academic answers, following community guidelines..
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I am receiving far too many emails and want to be removed from Pinterest. I have tried unsuccessfully to do this online.
Please remove my details.
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Many thanks
I have been using pinterest since 19.2.2016 and still learning and have come up with problems caused by other pinners and system itself.
I”ve only been using pinterest since 19.2.2016 & still learning hiw to use it and problems have arisen which should come to your attention.
I’ve recently just pinned a few people who have pimned me but found out porn & other stuff is appearing when i look to see what to pin.
For example only pressed follow not anything else on the page then finding out the pinterest system has made seem like i have pressed them when i hadn’t & went back in to try to unfollow them but the system comes up with spam.
Another example when i have only followed a few ALL have shown that i have pinned them when infact i haven’t Especially those that do have porn on there boards, which have come up on my pinning page or whatever it is called.
Some also had delete a board from my page Sexy Underwear which has made me very angry as it wasn’t lewd.
Please give me advice or if you can remove it internally from my pages cause i hate seeing it there which stops me from viewing this page.
Plus heaps of people pin everything in my certain boards in which i have blocked two people already for doing it, it has been invreasing as they don’t follow your boards they just pin as much as they can stop the go back later, can you keep an eye from this happening again from the IT area.
Thank you I need immediate response.
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A couple of yours ago when I had a different mb phone (which this one is my 3rd) with a different email account but when i tried to gain access to it I couldn’t access it arlt all.
My mb phone also kept crashing crashing but my account was still there on the system.
Why is it that use mb phine uses that do use pinterest loafs more fast the system says we are spamming when we aren’t.
Nor can we check our boatds or use them like computer users can as there are heaps more different functions than on my mb phone pinterest isn’t quite mb friendly at all and computer users are the ones they do the spamming.
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Pinterest seems to be very good at avoiding everything they don’t wish to address! My complaint/question is how do some of their pins not fall in x-rated/pornography/adult categories? How to give a blow job and oral sex tips, both posted by amazing life, are posted in a general category and out there for all to see-including children. I’ve tried to contact them to no avail, but I do plan to go farther with this. It’s sad because I do enjoy the site for tips, humor, etc.
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Thank you for sharing. I am fascinated with your website.
I am going to post this to my facebook wall.
I have Pinterest pulled-up on my phone and iPad at all times. I was using it this afternoon to make lamb meatballs for lunch. This evening, I was logged-out. As I tired logging back in, I couldn’t remember my password, so I used the “reset password” option. That seemed to work fine, so I logged back in to find my page looks like a brand new account. I have zero boards or pins!!! I had thousands of pins! Recipes galore and all kinds of activities and health information saved for my kiddos. How can I get all of my stuff back? So sad and frustrated!
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Your website is getting out of hand with all the porn and nudity that is on there.. I can’t like something without coming accross something inappropriate. Plz stop all of this..
I would like to share a video I have to your
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How do I do this?
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Okay so on pinterest. I have an account under an email that I can no longer access,and I have no idea what my password for this pinterest account is. So in order to access that I need my email but there is no way to access my email, is there a way I can retrieve my password for pintrest without my email?
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They will _not_ stop spamming me. I closed my account due to the spam but it’s still coming. I’ve asked them twice now on Twitter and have e-mailed their help@pinterest address. No success yet. I know I could use the unsubscribe link but I don’t even have an account anymore. It’s so irritating I would like them to have to do some work for this instead of relying on my time to do it. Anyone else in the same situation should read this: https://ico.org.uk/for-the-public/online/spam-emails/
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Mrsbee0@outlook.com
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Thank you,
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